For any business to succeed, it is not just enough to have a competent product; but also to ensure that the customers are 100% satisfied with the product. IDrive customer service works day in and out to make sure you get the best service. You can choose from a variety of means to communicate with IDrive support.
IDrive Assistance & Support
At IDrive, we assist our clients via a choice of communication channels like live chat, phones, online feedback forms, online help or emails.
- Email: You can reach out to us via email at [email protected]
- Chat: Our chat is live 24/7, so anytime you have a query, login and chat with our customer service associates for instant assistance.
- Feedback Forms: You may send your feedback to us through the online feedback form.
- Phone: For any queries to be cleared over phone, dial us on our customer care numbers 1-855-815-8706 (Within USA) and 1-818-485-4333 (outside USA).
- Other Free Services: Our websites have video tutorials and extensive FAQs with procedures and answers to almost all your queries. In addition to it, IDrive has resources available to educate you on our product like Data Sheets, Whitepapers, Safe Sender, and Media Kit.
Our free assistance also includes premier installation and online help documents.
- Premier Installation: Fill out a short form and get assistance in backing up all your business computers to IDrive cloud backup. Our experts will assist you in selecting information for backup and scheduling them. This is done by remotely accessing your computer and helping you in kick-starting your data security!
- Online Help Files and FAQs: We have extensive online help files and FAQs for Windows, Mac, Synology, QNAP, Asustor, and Netgear.
That’s not all, IDrive cloud backup is feature loaded to offer you world-class data backup services, like:
Affordable Cloud Backup Solution
With IDrive cloud backup, you can protect your precious data securely by paying as less as $52.12 for 2TB online storage space, for the first year.
Unlimited Device Backup
IDrive online backup lets you protect the data on all your PCs, Macs, smartphones and tablets onto a single account.
Business Compliance with IDrive Cloud Backup
IDrive online backup can assist companies to comply with HIPAA, SOX, GLBA, SEC / NASD, mandated by the government while storing electronic data.
Social Media Backup
With IDrive online backup, you can easily backup Facebook or Instagram photos and videos uploaded by you or tagged by your friends.
Sign up with IDrive cloud backup now and protect your data!
Best defense against ransomware
Historical view of your data to perform point-in-time recovery.
Manage backups of all your remote computers
Push changes to backup sets, settings to all devices in near real time response.
IDrive ® BMR
Protect your business critical data
Onsite bare-metal disaster recovery with Snapshots and Virtualization.
Here's what the experts say:
There's a heck of a lot to like about IDrive. It can do things that none of the alternatives can.
Online backup for the person who wants everything; Backup, storage, sharing, local backup... IDrive does just about everything.
IDrive Express is a common-sense solution to time-consuming backups.
You can set your own encryption key for your data, which means extra protection...
All of the data is encrypted client-side using 256-bit AES encryption with an optional private key, unusual security feature for syncing services.